HomePages^® offers several options to obtain your current balance owed, including:

a. View your online account which will itemize each publication and the amount owing

b. Contact our Accounting Department and speak to a member of our Receivables Team for updated balance information or to establish payment plans

c. View your monthly statement which is mailed on or around the 1st of every month

For your convenience, HomePages^® offers several payment method options, including:

A. Mail options

a. Money Order

b. Check

c. Fill in Visa, MasterCard, Discover or American Express information on remittance stub

B. Telephone options – 800-807-6870, Option 3

d. ACH /debit of checking account/check over the phone

e. Credit card payment

C. Online payment options

f. Complete credit card information on “My Account” information on the website

HomePages^® requires payment in full upon receipt of the original invoice at the time of publication. However, if for some reason you are unable to make payment in full upon receipt of the original invoice, please contact our Accounting Department to discuss payment plan options.

All customers will receive an original invoice upon publication of each directory in which they advertised. Due to the timing of when the post office mails the publications, in some instances, invoices may be received prior to receipt of the publication, but generally within the same week. Statements are mailed on or around the 1st of every month to communicate balance updates for customers on payment plans and as a gentle reminder to those customers who have fallen past due.

An original invoice is determined to be past due if payment in full is not received prior to 30 days after the date on the original invoice. A contractual late fee of $15 is assessed on the 31st day after the date of the original invoice. Finance charges are 1.5% per month and also begin accruing on the 31st date after the date on the original invoice.

HomePages^® applies payments received to the oldest outstanding principal balance first, then to any contractual late fees and finance charges for each publication outstanding. In the event that the customer has paid in full for previously published directories, any deposit received in advance of future directories is distributed evenly amongst all directories on the new contract.

Please contact Becky Petersen, Accounts Payable and Cash Management Specialist, at becky@homepagesdirectories.com or 815-756-2840 x4112 for a copy of our W-9.